Privacy Policy
MatrixTribe Technologies Inc.
1. Introduction and Commitment
This Privacy Policy describes how MatrixTribe Technologies Inc. ("Company," "we," "us," or "our") collects, uses, processes, and protects your personal information when you use our website, products, and services (collectively, the "Services").
Our Commitment: As a software development consulting firm, we recognize that trust is paramount. We do not sell, rent, or share any of your Personal Information with third parties for their marketing or commercial purposes.
We are committed to protecting your privacy and complying with applicable North American data protection laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada and the California Consumer Privacy Act (CCPA), as amended by the CPRA, in the United States.
2. Information We Collect
A. Personal Information You Disclose to Us
We collect personal information that you provide to us when you request a consultation, subscribe to a newsletter, or contact us. The categories of personal information may include:
- Contact Data: Your name, email address, phone number, and mailing address.
- Professional Data: Job title, company name, and industry.
- Communication Data: The content of messages, emails, or communication you send to us (e.g., project inquiries or RFPs).
B. Information Automatically Collected (Usage Data)
We automatically collect certain information when you visit or use our Services. This information relates to your device and usage patterns and may include:
- Log and Usage Data: IP address, browser type and version, operating system, referrer URL, pages viewed, the time and date of your visit, and the time spent on those pages.
- Tracking Technologies: We use cookies and similar tracking technologies primarily for essential website functionality and basic site analytics. Specifically, we use Google Analytics to help us analyze how our Services are used for internal improvements.
3. How We Use Your Information
| Purpose | Description |
|---|---|
| Service Provision | To provide and maintain the Services, including scheduling consultations, delivering requested documents, and preparing proposals. |
| Customer Support | To respond to your inquiries, provide customer service, and resolve technical issues. |
| Marketing | To send you marketing, promotional, and informational communications about our services. You can opt-out of marketing emails at any time. |
| Analytics & Improvement | To monitor and analyze website usage and trends to improve and secure our website and internal processes. |
4. Sharing Your Personal Information (Strict Non-Sharing Policy)
- No Sharing or Selling: MatrixTribe Technologies does not sell, rent, disclose, or share your Personal Information with any third party for their promotional, marketing, or commercial use.
- Limited Internal Disclosure: We only disclose information to our employees, contractors, and agents who need to know that information to process it on our behalf and who are subject to strict confidentiality obligations.
- Essential Service Providers: We may use essential, technical third-party services only when strictly necessary for our website operations, such as:
- Email Delivery: Email providers to send you emails you have requested.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal processes.
5. Your Privacy Rights (North America)
| Jurisdiction | Right | Description |
|---|---|---|
| Canada (PIPEDA) | Access & Correction | You have the right to request access to your information and challenge its accuracy or completeness. |
| Canada (PIPEDA) | Withdraw Consent | You have the right to withdraw your consent for the collection, use, or disclosure of your information. |
| California (CCPA/CPRA) | Right to Know | Request information about the personal data we have collected, used, or disclosed about you. |
| California (CCPA/CPRA) | Right to Delete | Request the deletion of your personal data we have collected, subject to exceptions. |
| California (CCPA/CPRA) | No Discrimination | You have the right not to be discriminated against for exercising your privacy rights. |
Exercising Your Rights: To submit a request to exercise any of these rights, please contact us using the details provided in the Contact Us section. We will verify your identity before fulfilling your request.
6. Contact Us
If you have questions or comments about this policy, or if you wish to exercise your privacy rights, please contact at hello@matrixtribe.ai or 888-92-TRIBE.